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Frequently asked questions

Browse through the different package categories on the home page, see the top International & domestic Packages. What if I'm still confused? If Inspiration is what you're looking for - then get in touch with a travel specialist by phone or email (+91-987-333-2661 / travel@carabiner.in)

All kinds of holiday packages! If you can't find what you're looking for - click on Enquire - send us your requirements and we'll connect you with an operator who can service your requirement

Click on the holiday package to view details such as - price, hotels, day-wise itinerary, meals, transports, inclusions and exclusions. Still, want more information? Just click on Enquire Now on the holiday package card and send your enquiry to the tour operator. We assure you that we will reply within 2-4 business hours.

Of course, you can! Leave an Enquiry on the holiday package of your choice and one of our travel experts will help customise the holiday package for you. We work directly with travellers to alter/customise existing packages according to your tastes and preferences.

Payments can be made directly to the tour operator or via TourList.com. All our tour operators accept online payments via NEFT/IMPS. For any other mode of payment, please contact your chosen travel agent. You can also pay via our secured payment gateway ( RazorPay/PayU ) - Net Banking/Debit Cards/Credit Cards accepted.

Your chosen travel agent will notify you once your booking has been confirmed. You will receive vouchers against your booking

Please get in touch with your consultant to cancel your booking. Be sure to read the cancellation policy for the holiday package of your choice before you initiate the process of cancellation.

Traveller satisfaction is of the highest priority for us, hence, we hope this issue never surfaces. However, should you face such a situation, refer to the refund/cancellation policy shared by your chosen consultant. Further, the refund process is governed by the clauses listed in the refund policy. It would be best to go through the Terms and Conditions as well as the Cancellation policies mentioned along with each package. Each tour has a different policy.

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